Feedback
At Synergeer Care we believe in evidence based quality improvement and welcome all of your feedback, testimonials and complaints as they help us provide better, safer and high quality service outcomes.
How to make a complaint:
People with disability have the right to complain about the services they receive. At Synergeer Care we do our best to provide quality supports and services to people with disability, but issues can occur.
If you have a concern about your supports or services, it is important that you talk about it.
If you feel comfortable, you are encouraged to raise your concern or complaint with Synergeer Care first, as this is often the best way to have your issue resolved quickly.
You may seek support from family, a friend or an independent advocate in making a complaint.
A complaint can also be made to the NDIS Commission by:
Phoning 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
National Relay Service and ask for 1800 035 544.
completing a complaint contact form .